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USA Plants Manufacturing Average KPI and Indicators

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The file contains KPI and Indicators for the following items:

1. Plant shifts / working hours / days

2. Workers represented by a union

3. People exclusively dedicated to improvement programs and projects (% of total workforce):

4. The extent to which management improvement systems has been implemented

5. Current first-pass yield, typical finished product (%):

6. In-plant defect rate (ppm)

7. Customer reject rate on shipped products (ppm):

8. Current annual labor-turnover rate (%):

9. Average annual hours of formal classroom training per production employee:

10. Average annual hours of on-the-job training per production employee:

11. Plant's OSHA-reportable incident rate per 100 employees (work-related injuries and illnesses per 100 employees)

12. Formal customer-satisfaction program in place (% of plants)

13. Does the plant have access to and use real-time customer demand data to plan production

14. JIT delivery offered to customers (% of plants)

15. Percentage of production employees visiting customer locations in past year

16. Percentage of key suppliers that provide JIT delivery (% of plants):

17. Supplier orders delivered on time (by the request date) (%)

18. Manufacturing Pratices - Part 1

19. On-time delivery rate (% on time)

20. Machine operators perform preventive and routine maintenance (% of plants):

21. Reactive maintenance work, in response to unexpected machine or equipment breakdown (%):

22. Current operating equipment efficiency (OEE) for major product lines:

23. Average days of raw-materials inventory:

24. Three-year change in energy consumption per unit of production (%):

25. Three-year manufacturing cost change per unit of product, excluding purchased-materials costs (%):

26. Three-year manufacturing cost change per unit, including purchased-materials costs (%):




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